SFTP Login failed
  • Hi!

    I got my account the other day, but I can't log in to the FTP. I get 'Login failed' when using the specified credentials ('ai_kodapa' and the password i chose).

    Logging in to the site works though.

    Is there any way to reset the password?
  • Did you try setting your host to: 1.ai ?

    Only 1.ai . Nothing before, nothing after.
  • i've tried with following:
    host : 1.ai
    username : ai_magicalwizard
    password : password i chose

    but can't connect. I'm using filezilla. and these messages occurred:

    Status: Resolving address of 1.ai
    Status: Connecting to 199.102.237.15:21...
    Status: Connection established, waiting for welcome message...
    Error: Connection timed out
    Error: Could not connect to server
    Status: Waiting to retry...
    Status: Resolving address of 1.ai
    Status: Connecting to 199.102.237.15:21...
    Status: Connection attempt failed with "ECONNREFUSED - Connection refused by server".
    Error: Could not connect to server

    what to do now?
  • me too:(
    username: ai_beautifulworld
    Please hava check.
  • You're trying to connect with ftp, not sftp (SSH), ain't you?

    I was getting the same error, until i realized that i was trying to connect in the wrong way.
  • thanks. problem solved.

    use port 22 for sftp. that's it.
  • don't even have to. ^
    just set to sftp and firezilla will work it for you.

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